BUSINESS WORLD → FUNCTIONAL SUPER USER → Common

Managing Workflow (BWS03)


Description
Course validity: 365 days
Price is quoted in US Dollars

Suggested training time: 3 hours (including practice time)
You will require access to your organisation's training database to complete this course.

Business World workflow is some of the most advanced around and in this course, System Administrators will learn how to manage workflow so that tasks are completed on time and correctly.

Some highlights of this course include:

Interpreting distribution rules
Interpreting errors from items to following up
Resolving data issues

This course contains narrated videos. Please ensure that your sound is turned on.
You can stop the video at any time, to make sure you understand. You can refer back to the video at any time.

Content
  • Workflow management context
  • Introduction to Workflow Management
  • Overview of Workflow
  • Process Definition
  • Time to practice
  • Distribution Rules
  • Further Distribution Rules
  • Time to practice
  • Testing the Workflow Process
  • Time to practice
  • Resolving Workflow Issues
  • Resolving Errors by Correcting Data
  • Time to practice
  • Other Workflow Resolution Actions
  • Workflow Substitutes
  • Managing Workflow Information Card
  • Feedback Survey
Completion rules
  • All units must be completed